![]() |
| Sales Training Subject Files : Negotiation Skills |
|
|
|
NEGOTIATION: THE OTHER CLOSING TECHNIQUE |
|
Back in
the day, when money was flowing and people were feeling fine, giving
a little without getting anything in return was not a problem. Today,
it's a problem! Here are five things you can do right now to improve your negotiation skills and the quality of the deals you land.
Just because a customer asks for price concession doesn't mean you have to give it to them. You can and must get something of value in return.
Sales executives consistently tell me that their people don't ask the right questions. At the bargaining table, the right questions are open ended questions that elicit hidden motivations.
Rather than agreeing to what the customer says without hesitation, make a counteroffer. Say something like, "What if we were to...?"
Mentally, negotiating is different from selling. It is less about overcoming objections and more about leveraging common ground for mutual benefit. The bigger the deal, the more important your negotiation skills become.
The world changed in the Fall of 2008. You cannot blithely expect that a deal will close without negotiating some aspect of it. In fact, negotiation skills will be increasingly important as a differentiator in the marketplace.
|
| Source: Jeanette Nyden, J.D., J. Nyden & Company |